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Staywell Opens Doors to Valuable Coverage.

Staywell serves people who qualify for Florida's Medicaid programs.

Medical care? Dental care? Prescription drugs? With Staywell, you are covered for all this and more. That gives families peace of mind. 

Caring Service

We are here for you when you have questions. Feel free to call Member Service at 1-866-334-7927. We are always glad to help.

Staywell Plan Documents

Your Member Handbook explains your plan coverage in detail. It includes important information about your benefits, your rights, and key contact addresses and phone numbers.

Fill out the Adult Health Risk Assessment form to help us know about your needs and give you benefits that really matter.

This booklet will give you more detailed information about your benefits.

The Over-the-Counter Catalog includes a detailed list of available items from allergy medications to sunblock to vitamins. It also includes easy instructions on how to order.

Fill out and submit this form to request Medicaid prescription drug coverage.

Fill out and submit this form to request an appeal for your Medicaid prescriptions.

The Transportation Notice document includes instructions on how to set up an appointment for transportation to a medical appointment.

The Mommy and Baby Matters Booklet contains important information for moms-to-be including prenatal, postpartum and newborn care.

Earn $20 when you attend 6 or more prenatal visits before the birth of the baby. Just print this form, and complete the information with your health care provider.

Helpful Staywell Information

Nurse Advice Line

You can call our 24-Hour Nurse Advice Line for free. The number is 1-800-919-8807.

Incentives and Discounts

We offer incentives and discounts to members who follow a healthy lifestyle.

You can get things like:

  • Member Discount Card
  • Free Baby Stroller or Portable Playpen delivered to your home
  • Healthy Rewards Card–reloadable debit card
  • $50 a year for being healthy
Call 1-866-334-7927 to learn more about this.

Member Services

We are here for you weekdays 8 a.m. to 7 p.m. The Member Services numbers to call are:

  • Staywell: 1-866-334-7927
  • TTY (All Plans): 1-877-247-6272

Find A Provider

Our Find a Provider tool gives you information on participating providers in your area.

Network adequacy standards for Staywell in English and Spanish.

  • Free 24-Hour Nurse Advice Hotline

    Nurse Advice Line

    You can call our 24-Hour Nurse Advice Line for free. The number is 1-800-919-8807.
  • Incentives and Discounts

    Incentives and Discounts

    We offer incentives and discounts to members who follow a healthy lifestyle.

    You can get things like:

    • Member Discount Card
    • Free Baby Stroller or Portable Playpen delivered to your home
    • Healthy Rewards Card–reloadable debit card
    • $50 a year for being healthy
    Call 1-866-334-7927 to learn more about this.
  • Member Services

    Member Services

    We are here for you weekdays 8 a.m. to 7 p.m. The Member Services numbers to call are:

    • Staywell: 1-866-334-7927
    • TTY (All Plans): 1-877-247-6272
  • Find A Provider

    Find A Provider

    Our Find a Provider tool gives you information on participating providers in your area.

    Network adequacy standards for Staywell in English and Spanish.

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Last Updated On: 2/4/2016