Step 1:

In the Member ID box, type the Member ID.

Note:  If you do not know the Member ID, click the Lookup Member ID link to find a member using the member's last name, first name and date of birth. Then, continue onto Step 2. 

Step 2:

Click the Show Eligibility Copay button.

The member's Eligibility and Copay history are displayed in the bottom part of the screen.