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Medicaid : Florida Healthease

Did You Know?

Medicaid is the state and federal partnership that provides health coverage for selected categories of children and adults with low incomes. If you are eligible for Medicaid and would like to learn more about joining HealthEase, or if you would like to see if you qualify for Florida’s Medicaid program, please call 1-888-367-6554 (TDD: 1-800-653-9803) to speak with a representative.

HealthEase is the plan that gives you all of your Medicaid benefits and much more. Even better, you’ll never have to worry again about finding a doctor who takes Medicaid. You have the freedom to choose your personal doctor from our network of experienced physicians, pediatricians and internists. You make your own appointments. And best of all, you don’t pay a penny more out of your pocket for this convenient care.

HealthEase offers more features, more freedom:

No co-pay ever
Large network of private doctors, PLUS inpatient and outpatient hospital services
Maternity care, prenatal medical services and well-baby and well-child care
24-hour Nurse Hotline to answer medical questions
OTC (Over the Counter) personel care items mailed to your home.

Click here for new benefit information

HealthEase's Medicaid program is available in the following counties:

Brevard
Broward
Calhoun
Citrus
Dade
Duval
Gadsden
Highlands
Hillsborough
Jefferson
Lake
Leon
Liberty
Madison
Manatee
Marion
Martin
Orange
Osceola
Palm Beach
Pasco
Pinellas
Polk
Putnam
Sarasota
Santa Rosa
Seminole
Volusia
Wakulla

Important Update

Beginning September 1, 2011, certain drugs for children 13 and under will require that a parent or legal guardian complete a signed consent form. A separate form will be needed for each prescribed drug. Medicaid will not pay for these drugs without the signed form. You and your doctor will need to be able to provide a copy of the form when it is required. Refills prior to September 1, 2011 will not be denied.

Your benefits are not changing. This is just a change in how certain drugs will be filled. We have told your doctor about this change. They will get in touch with you if you need to complete a signed consent form. If you have any questions please call Customer Service. They can be reached at 1-800-278-0656 (TTY/TDD: at 1-877-247-6272) Monday through Friday, 7am to 7pm Eastern. Please see the list for the drugs impacted by this change.

Impacted Drug List

Member Resources

Member Handbooks

Current Member Handbook - English pdf
Current Member Handbook - Spanish pdf

Text4Baby Information

English pdf Español pdf

Over the Counter (OTC) Items

Mommy and Baby Booklet
Click here for information on taking care of yourself and your baby

Preferred Drug List

Provider Directories

Current Provider Directory for Brevard, Lake, Orange, Osceola and Seminole Counties
Current Provider Directory for Broward County
Current Provider Directory for Clay, Duval and Putnam Counties
Current Provider Directory for Citrus, Highlands, Hillsborough, Pasco, Pinellas and Polk Counties
Current Provider Directory for Calhoun, Gadsen, Jefferson, Leon, Liberty, Madison and Wakulla Counties
Current Provider Directory for Escambia and Santa Rosa Counties
Current Provider Directory for Manatee and Sarasota Counties
Current Provider Directory for Marion, Putnam and Volusia Counties
Current Provider Directory for Martin and Palm Beach Counties
Current Provider Directory for Miami Dade County

Member Newsletters

Clinical Guidelines

Seasonal Flu

This year, members 6 months and older should get a flu shot. This shot protects against the flu. It can also protect you from the H1N1 virus that caused so much illness two seasons ago. One way to stay safe is to stay informed. Visit FLU.GOV to keep up-to-date. HealthEase offers flu shots to its members at no cost. You can get a flu shot at your provider’s office, a participating pharmacy or clinic. Some participating pharmacies are:

• CVS Caremark
• Walgreens
• Rite Aid
• Kroger
• Longs Drugs
• Medicine Shoppe
• Target

Please call Customer Service if you need help finding a participating provider. The number can be found on the back of your ID card. Additional Information can be found at www.webmd.com (This is a public Internet site that has information on health care, pharmacy information, and a symptom checklist).

Last modified: 01/19/2012