Contact Us

Click here to contact WellCare using the online form below

OR
 

To find the WellCare telephone number to contact us, find the state below and then click click 'Medicare' or 'Medicaid' (if available) to view the telephone numbers for the plans.

For PDP, click 'Prescription Drug Plans' below. For PFFS, click 'Private Fee-for-Service'.
 

MEDICARE

If you are in Connecticut, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-579-8006
WellCare (Medicare - Special Needs Plans): 1-866-635-7047

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call: 1-800-919-8807
Nurse Advice Line - TTY/TDD call:  711


24 hours a day, 7 days a week

If you are in Florida, please call:

Prospective Members call:  1-866-765-4385

Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-888-888-9355
WellCare (Medicare - Special Needs Plans): 1-866-637-8041

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

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If you are in Georgia, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-334-7730
WellCare (Medicare - Special Needs Plans): 1-866-482-3361

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

If you are in Hawai'i, please call:

Prospective Members call:  1-866-765-4391
Monday - Sunday, 8am to 8pm HST

Current Members call:
'Ohana Health Plan (Medicare - HMO Plans): 1-888-505-1201
'Ohana Health Plan (Medicare - Special Needs Plans): 1-877-457-7621

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 8pm HST

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

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If you are in Illinois, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-334-6876
WellCare (Medicare - Special Needs Plans): 1-866-439-1190

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

If you are in Indiana, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-424-4963

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call: 1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

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If you are in Louisiana, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-804-5926
WellCare (Medicare - Special Needs Plans): 1-866-530-9488

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

If you are in Missouri, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-687-8994
WellCare (Medicare - Special Needs Plans): 1-866-635-7049

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call: 1-800-919-8807 Nurse Advice Line - TTY/TDD call: 711

24 hours a day, 7 days a week

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If you are in New Jersey, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-687-8570
WellCare (Medicare - Special Needs Plans): 1-866-530-9496

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

If you are in New York, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-800-278-5155
WellCare (Medicare - Special Needs Plans): 1-866-482-3363
WellCare Advocate Complete (HMO SNP): 1-866-661-1232
WellCare Liberty (HMO SNP): 1-866-491-5746

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

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If you are in Ohio, please call:

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans):  1-866-687-8815
WellCare (Medicare - Special Needs Plans): 1-866-530-9487

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

If you are in Texas, please call

Prospective Members call:  1-866-765-4385
Monday - Sunday, 8am to 9pm Eastern

Current Members call:
WellCare (Medicare - HMO Plans): 1-866-687-8878
WellCare (Medicare - Special Needs Plans): 1-866-530-9495

TTY/TDD (All Plans) call: 1-877-247-6272

Monday - Sunday, 8am to 9pm Eastern

Nurse Advice Line call:  1-800-919-8807 Nurse Advice Line - TTY/TDD call:  711

24 hours a day, 7 days a week

MEDICAID

If you are in Florida, please call:

HealthEase (Medicaid) 1-800-278-0656

HealthEase Kids (Medicaid) 1-800-278-8178

Staywell (Medicaid) 1-866-334-7927

Staywell Kids (Medicaid) 1-866-698-5437

TTY/TDD (All Plans) 1-877-247-6272

If you are in Georgia, please call:

WellCare (Medicaid) 1-866-231-1821

TTY/TDD (All Plans) 1-877-247-6272

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If you are in Hawaii, please call:

'Ohana (Medicaid) 1-888-846-4262

TTY/TDD  1-877-247-6272

If you are in Illinois, please call:

Harmony Health Plan 1-800-608-8158

TTY/TDD (Harmony) 1-877-650-0952

If you are in Missouri, please call:

WellCare (Medicaid) 1-866-822-1340

TTY/TDD  1-877-650-0952

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If you are in New York, please call:

Healthy Choice (Medicaid) 1-800-288-5441

Child Health Plus (Medicaid) 1-800-288-5441

Family Health Plus (Medicaid) 1-800-288-5441

TTY/TDD (New York) 1-877-247-6272

If you are in Ohio, please call:

WellCare (CFC) 1-800-951-7719

TTY/TDD (All Plans) 1-877-247-6272

For Medicare Prescription Drug Plans, please call:

WellCare Signature and Classic (PDP)

Current Members: 1-888-550-5252
Prospective Members: 1-866-765-4390

Monday - Sunday, 8am to 2am Eastern
TTY/TDD:  1-888-816-5252

For Private Fee-for-Service (PFFS), please call:

WellCare PFFS Member:  1-866-238-9898

WellCare PFFS Provider:  1-866-235-2770

TTY/TDD: 1-866-239-6265

Contact WellCare Health Plans by phone at:

  1-866-530-9491

TTY/TDD (all plans) 1-877-247-6272

Monday - Friday, 8:00am to 6:00pm Eastern

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Contact WellCare Health Plans by mail at:

PO Box 31372

Tampa, FL 33631-3372

OR, Contact Wellcare by using the online form below: