Provider : Job Aids

The job aids listed below are your one-stop-shop for resource documents and instructions on how to perform daily tasks with WellCare. Our goal is to improve the quality and efficiency of provider interactions with the Plan, thereby creating a positive impact on our members' health.

 

Click on the desired link below to open a copy of WellCare’s job aids.  To access state-specific Medicaid job aids, click on the desired state name - a new page will direct you to the appropriate state page (not applicable to Florida and New York). 

MEDICARE
(CT, FL, HI, GA, IL, LA, MO, OH, TX)    

• Case and Disease Management Programs 

• Pharmacy Services Guide 

• Medicare Provider Resource Guide 

• Medicare Provider How-To Guide 
• Quick Access Guide to Provider Services
• Treating Depression in the Primary Care Setting 
• What is BMI? 
• What is HEDIS^®? 
• GA - Provider Relations Representative Meeting Survey 
• NY - CareCore National FAQs (for Providers in POS 11 only) 
• NY - CareCore National Guide 

 

MEDICAID

Florida

• Behavioral Health Medication Guide - Medicaid 
• FL Medicaid Provider Resource Guide 
• FL Medicaid How-To Guide 
• HEDIS® Obstetrical Coding Guidelines 
• Quick Access Guide to Provider Services
• Process for Corrected Claims and Voided Claims 
• Required Screenings and Assessments for Pregnant Members 
• The Importance of Applying Taxonomy Codes 
• Treating Depression in the Primary Care Setting 
• What is BMI?
• What is HEDIS®? 

Georgia
Hawaii
Kentucky
Illinois
Missouri

New York  

• Appointment Access and Availability Standards 

• Quick Access Guide to Provider Services

• NY Medicaid CareCore National Information
  CareCore National Guide 
  CareCore National FAQs (for Providers in POS 11 only) 

• NY Medicaid Provider Resource Guide 
• NY Medicaid Provider How-To Guide 
• What is HEDIS^®? 

Ohio

HEDIS^® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Last modified: 02/01/2012