Florida - Provider Manual
| Note to Provider | |
| Table of Contents | |
| Section 1 | All About WellCare |
| Section 2 | Physician Responsibilities |
| Section 3 | Member Eligibility |
| Section 4 | Utilization Management |
| Section 5 | Pharmacy |
| Section 6 | Claims |
| Section 7 | Appeals and Grievances |
| Section 8 | Credentialing |
| Section 9 | Risk Management |
| Section 10 | Quality Improvement |
| Section 11 | Medical Records |
| Section 12 | Case Management |
| Section 13 | Behavioral Health |
| Section 14 | Cultural Competency |
| Section 15 | Provider and Member Education Materials |
| Section 16 | Forms |
| Section 17 | Quick Reference Guides |
| Medicaid Quick Reference Guide | |
| Medicare Quick Reference Guide | |
| Pinellas County Human Services Provider Manual | |
| IVR Quick Guide | |
| WellCare Senior Partnership Quick Reference Guide | |
| Section 18 | Addendum (Manual paper copy only) |
| Florida Section 6 Claims HIPAA-SNIP Changes Addendum | |
| Section 19 | WellCare Senior Partnership Program |
| Guide to Accessing Customer Service | |
Introducing the Concentric Network (Dade and Pinellas Counties only) |
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