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National Provider Identifier (NPI)
NPIs Only, Beginning May 23, 2008

In accordance with the Health Insurance Portability and Accountability Act (HIPAA), beginning May 23, 2008, claims submitted to WellCare, and/or designees of WellCare, must comply with the requirement to use only the National Provider Identifier (NPI) on standard transactions.

This notice serves as a modification to the WellCare provider manual specifications on claims submissions. 

NPI Claim / Encounter Submission Requirements(excludes atypical providers who are not eligible to receive NPIs)

  • Electronic, direct data entry (DDE), paper health care claims
    and encounters submissions must include an NPI in the
    primary and secondary provider fields.
     
  • Claims / encounters are considered non-compliant and will be rejected
    if either of the following conditions exist for the primary and/or secondary
    provider fields:
     
    • Lack of NPI when required per Implementation Guides and CMS requirements
       
    • Contain an invalid NPI

Important Claim Submission Instructions

As of May 23, 2008, the way providers file claims with WellCare must comply with HIPAA's NPI requirement. Please click the links below for updated instructions on the various methods of claim submission:

Electronic Data Exchange (EDI)             CMS 1500                    UB-04

For providers that do not participate with WellCare, simply complete your claims according to the 837I or 837P EDI guidelines. WellCare will load your NPI information based on your claim.
 

Participating providers should include the NPI information within the contracting process and should also complete your claims according to the 837I or 837P EDI guidelines at www.wpc-edi.com.

If you have yet to obtain an NPI, or to get more information, please visit the National Plan and Provider Enumeration System at https://nppes.cms.hhs.gov/NPPES/Welcome.do.

For questions regarding NPI, please contact your Provider Relations representative or call the Provider Hotline, which can be found on the Quick Reference Guide.

 

Providers Should Always Remember:

  • The NPI is yours. It doesn't belong to a health plan or the employer you work for. And it is assigned to you for life.
  • The NPI is unique. It identifies you uniquely across the country and with one single ID, regardless of where you practice or the type of practice you have.
  • The NPI will be your only identifier. It will be the only permitted identifier used in HIPAA transactions to identify providers.
  • You must share your NPI. Other entities will need to know your NPI in order to conduct business with you.
  • You must use your NPI. It is required in all HIPAA transactions, including claims, claim payment, coordination of benefits, eligibility, referrals and claim status.
  • You must use your NPI with all health plans. Medicare, Medicaid and all private health plans are required by HIPAA to receive/submit the NPI as the only provider identifier in electronic transactions.
  • You must protect your NPI. Only in rare circumstances like fraudulent use will the NPI be able to be replaced.
  • You must take care of your NPI. Changes to any of the required information furnished during the NPI application need to be reported to the NPI Enumerator within 30 days of the change.
  • You must still report your Tax ID to health plans. This will allow them to properly report payment information to the IRS on form 1099-MISC.

Information Resources

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